Administrator (Support & Operations)

Description

Summary: Design scalable, secure, and highly available network architecture, optimize performance, integrate security, and align initiatives with IT strategy. Highlights: 1. Design scalable, secure, and highly available network architecture 2. Optimize network performance, availability, resilience, and reliability 3. Implement automation tools and scripts for network processes Lima, Lima Job Summary : Network Architecture Design: Design scalable, secure, and highly available network architecture in Mine infrastructure. • Infrastructure Planning: Define networking standards, topology, capacity planning, and longterm technology roadmaps. • Security Integration: Integrate network security solutions including firewalls, segmentation strategies, and secure access frameworks. • Performance Optimization: Analyze and optimize network performance, availability, resilience, and reliability. • Technology Evaluation: Assess and recommend networking technologies, platforms, and vendors aligned with business and operational requirements. • Network Automation: Implement automation tools and scripts to improve network configuration, provisioning, and monitoring processes. • Documentation: Develop and maintain architecture diagrams, standards, technical documentation, and operational guidelines. • IT Strategy Alignment: Align network architecture initiatives with organizational IT strategy and digital transformation programs. • Vendor Management: Coordinate with technology vendors, service providers, and internal teams to support infrastructure implementation and upgrades. Key Responsibilities 1\. To adhere to quality standards, regulatory requirements and company policies. 2\. To provide support for on call escalations and doing root cause analysis of given issue. 3\. Work on value adding activities such Knowledge base update \& management, Training freshers, coaching analysts. 4\. To independently resolve tickets within agreed SLA of ticket volume and time. 5\. To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases. Skill Requirements **Network Architecture Design:** Design scalable, secure, and highly available network architecture in Mine infrastructure. • Infrastructure Planning: Define networking standards, topology, capacity planning, and longterm technology roadmaps. • Security Integration: Integrate network security solutions including firewalls, segmentation strategies, and secure access frameworks. • Performance Optimization: Analyze and optimize network performance, availability, resilience, and reliability. • Technology Evaluation: Assess and recommend networking technologies, platforms, and vendors aligned with business and operational requirements. • Network Automation: Implement automation tools and scripts to improve network configuration, provisioning, and monitoring processes. • Documentation: Develop and maintain architecture diagrams, standards, technical documentation, and operational guidelines. • IT Strategy Alignment: Align network architecture initiatives with organizational IT strategy and digital transformation programs. • Vendor Management: Coordinate with technology vendors, service providers, and internal teams to support infrastructure implementation and upgrades. Other Requirements **Network Architecture Design:** Design scalable, secure, and highly available network architecture in Mine infrastructure. • Infrastructure Planning: Define networking standards, topology, capacity planning, and longterm technology roadmaps. • Security Integration: Integrate network security solutions including firewalls, segmentation strategies, and secure access frameworks. • Performance Optimization: Analyze and optimize network performance, availability, resilience, and reliability. • Technology Evaluation: Assess and recommend networking technologies, platforms, and vendors aligned with business and operational requirements. • Network Automation: Implement automation tools and scripts to improve network configuration, provisioning, and monitoring processes. • Documentation: Develop and maintain architecture diagrams, standards, technical documentation, and operational guidelines. • IT Strategy Alignment: Align network architecture initiatives with organizational IT strategy and digital transformation programs. • Vendor Management: Coordinate with technology vendors, service providers, and internal teams to support infrastructure implementation and upgrades. **\#body.unify div.unify\-button\-container .unify\-apply\-now:** focus, \#body.unify div.unify\-button\-container .unify\-apply\-\#body.unify div.unify\-button\-container .unify\-apply\-now: focus, \#body.unify div.unify\-button\-container .unify\-apply\-