Job Summary: Taxi Green is seeking a Reservation and Customer Service Executive to manage reservations, provide support, and coordinate services with drivers. Key Highlights: 1. Customer service, call center, or telesales experience. 2. Full payroll registration with statutory benefits. 3. Career development path and pleasant work environment. **Taxi Green** is looking for talent to fill the position of **RESERVATION AND CUSTOMER SERVICE EXECUTIVE**, with the following profile: REQUIREMENTS: * Experience in customer service, call centers, telesales, or similar roles. * Basic proficiency in Microsoft Office. * Strong verbal and written communication skills. * Residence in areas near the airport. (Mandatory) * Rotating shifts. * Full availability. RESPONSIBILITIES: * Manage taxi service reservations via phone calls, WhatsApp, emails, and internal system. * Provide timely customer service and follow-up for general, corporate, and airline clients. * Coordinate and assign services to on-duty drivers according to daily operations. * Send driver information and reservation confirmation to passengers. * Conduct continuous follow-up on scheduled services between drivers and passengers. * Handle inquiries, incidents, complaints, and escalate them to the appropriate department. * Manage requests related to lost items and provide immediate customer support. * Respond to corporate emails, airline communications, and general customer inquiries. * Accurately record reservation information in the system. WE OFFER: * Full payroll registration with all statutory benefits. * Career development path. * Pleasant work environment. Employment Type: Full-time Salary: Starting from S/.1,200.00 per month Work Location: On-site employment
María García
Indeed · HR
María García
Indeed · HR
