Description
Position Summary:
Research analyst for a multinational corporation, responsible for commercial analysis, market research, and process automation to support strategic decision-making.
Key Highlights:
1. Commercial, customer, and market information analysis.
2. Market research and competitive benchmarking studies.
3. Process automation using Power Automate, SQL, and Python.
Multinational company seeking a research analyst with experience.
Technical Skills
* Advanced proficiency in **SQL** for data extraction, transformation, and analysis.
* Proficiency in **Power BI (intermediate\-advanced)** for data modeling, dashboard creation, and management indicators.
* Advanced **Excel** (pivot tables, Power Query, Power Pivot, macros, and statistical analysis).
* Knowledge of **Power Automate** for process automation, workflow management, and report generation.
* Experience with **Oracle databases**, including query administration on large volumes of data.
* Knowledge of **Python** for data analysis, process automation, and analytical model development.
* Experience with business intelligence (BI) tools, commercial analysis, and market research.
Functional Competencies
* Analyze commercial, customer, and market information to identify growth, retention, and improvement opportunities.
* Conduct market research, competitive benchmarking, and investigations to support strategic decision-making.
* Design, monitor, and track commercial, customer satisfaction, and customer experience metrics (NPS, CSAT, CES, KPIs).
* Manage and analyze surveys, quantitative studies, and customer experience results.
* Develop executive reports and dashboards for management and business units.
* Identify trends, patterns, and opportunities through statistical analysis and data mining.
* Automate data collection, transformation, and visualization processes using Power Automate, SQL, and Python.
* Coordinate with business and technology teams to implement data-driven improvements.
Desired Profile
* Bachelor's degree or higher in Statistics, Industrial Engineering, Systems Engineering, Economics, Business Administration, or related fields.
* Experience in commercial analysis, market research, business intelligence, or customer analytics.
* Strong analytical ability, results orientation, and skill in transforming data into strategic insights for decision-making.
Work Location: Miraflores
Working Hours: Monday to Thursday, 8:30 AM to 6:00 PM; Friday, 8:30 AM to 2:00 PM
Salary: S/.3,000\.00 \- S/.3,500\.00 per month
Work Location: On-site employment