Guide - Occupational Health

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: We are seeking talent for customer service roles, responsible for receiving, guiding, and assisting users (patients) at a medical center, ensuring a smooth experience. Key Highlights: 1. Customer service and patient guidance 2. Management of user flow in consultation rooms 3. Verification and follow-up of care processes We are currently looking for talent to join our team. **Requirements:** * Technical education. Tourism, Hospitality, or related fields (preferred). * Minimum 1 year of customer service experience (preferred). * Availability to work from Monday to Saturday. **Responsibilities:** * Greet users courteously. * Explain to users (patients) the order in which they will be seen. * Direct patients to the appropriate consultation rooms according to the established pathway. * Guide users based on consultation room availability. * Review boards before referring users to another level, verifying that all evaluations are signed by authorized personnel. * Direct users, upon completion of their evaluations, to the counter for board collection. * Monitor during the medical center care process to ensure users (patients) complete satisfaction surveys. * Report any complaints or incidents that occur. * Perform other duties assigned by the Commercial Manager and/or Occupational Health Manager. ***Immediate availability.*** Work location: On-site employment

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Posted by

María García

Indeed · HR

Location

María García

Indeed · HR

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