COMMUNITY MANAGER AND CUSTOMER SERVICE

Description

Job Summary: We are seeking a Community Manager and Customer Service representative for a beauty salon, responsible for managing social media accounts, creating content, and handling client interactions to drive sales. Key Highlights: 1. Hybrid role combining Community Manager and Customer Service duties at a beauty salon. 2. Opportunity to design creative strategies and produce digital content. 3. Focus on interacting with clients and promoting services/products. A well-established hair salon is looking for a **COMMUNITY MANAGER AND CUSTOMER SERVICE** representative for our beauty salon located in the Santiago de Surco branch. Requirements: * University graduate or technical degree in Marketing, Advertising, Communications, or related fields. * Knowledge of digital and/or audiovisual advertising. * Minimum 1 year of experience managing social media accounts. * Proficiency in Canva, Capcut Pro, social media platforms, and Microsoft Office. * Strong spelling and writing skills, with storytelling ability. * Proactive, organized attitude with a strong customer service orientation. Responsibilities: * Respond to client messages on social media and schedule appointments in the system. * Design creative, sales- and promotion-oriented strategies. * Create and upload content (reels, photos, stories) showcasing our services. * Manage social media accounts (Facebook, Instagram, TikTok, WhatsApp). * Promote sales for the beauty salon. * Greet and welcome clients upon arrival. * Assist with cash handling and product sales. Salary: S/ 2,000 \+ commissions on product sales \+ bonuses based on content view counts. Work Location: Santiago de Surco Working Hours: Tuesday to Saturday, 8 AM to 7 PM; Wednesday, 8 AM to 5 PM (Monday and Sunday off) Salary: Starting from S/.2,000\.00 per month Work Location: On-site employment