DIGITAL CUSTOMER SERVICE ADVISOR – PART TIME

Description

Job Summary: We are seeking a Digital Customer Service Advisor with a service-oriented mindset, commercial orientation, and CRM experience to deliver agile and personalized support. Key Highlights: 1. Digital customer service through various channels 2. Customer inquiry, order, and follow-up management via CRM 3. Product promotion and sales closing **Join Selectos Ibéricos!** At Selectos Ibéricos — a company specializing in Spanish gourmet products with over 10 years of experience in the gastronomic sector — we are looking for a Digital Customer Service Advisor with a service-oriented mindset, commercial orientation, and proven CRM handling experience to provide agile and personalized support to our customers. Responsibilities * Attend to and advise customers via WhatsApp Business, Instagram, and other digital channels. * Manage customer inquiries, orders, and follow-ups using the CRM system. * Provide information on products, promotions, and availability. * Promote products and close sales. * Coordinate with stores to ensure proper order processing. * Provide after-sales support and ensure an excellent customer experience. Requirements * Minimum 1 year of experience in digital customer service, digital sales, or similar roles. * Experience managing and tracking customers using a CRM system (mandatory). * Proficiency in WhatsApp Business and social media platforms. * Excellent communication, writing, and spelling skills. * Customer orientation, organizational skills, and teamwork ability. * Availability to work part-time, Monday through Saturday. Benefits * Compensation of S/ 700\. * Enrollment in REMYPE payroll from day one. * Ongoing training. * Opportunities for professional growth and development. * Excellent working environment. Apply now and become part of Selectos Ibéricos! Salary: S/.700\.00 per month Workplace: On-site employment