Medical Experience Executive

Description

Position Summary: This role ensures timely management of medical procedures and personalized patient care, handling scheduling, patient record creation, and coordinating various medical processes. Key Responsibilities: 1. Comprehensive management of patient care and medical procedures. 2. Scheduling coordination for appointments, surgeries, and administrative procedures. 3. Direct guidance and assistance for patient inquiries. **Job Description** ---------------------- Ensure timely handling of established procedures for physicians and personalized patient care. Schedule additional appointments and reschedule appointments (in-person and teleconsultations). Create electronic health records (EHR) for new patients. Review the physician's daily schedule and coordinate with the Medical Director (MD) for schedule blocks. Coordinate medical courtesy services and discounts. Follow up on medical reports. Manage surgical orders and follow-up (operating room reservations, bed assignments, and pre-operative scheduling). Manage minor surgical procedures. Manage hospital-based chemotherapy orders and ablative therapy orders. Process guarantee letters and budgets. Provide guidance and respond to patient inquiries. **Candidate Requirements** -------------------------- * Technical or Bachelor's degree in Administration, Communications, Secretarial Studies, or Hospitality (preferred). * Minimum one year of experience as an Admissions Executive or in front-office roles (preferred). **Selection Process** ------------------------ Our selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ Auna is a leading organization whose primary commitment is delivering health and wellness to its members and patients. We continuously pursue innovation to provide high-quality, accessible healthcare solutions for everyone. We operate in Peru, Colombia, and Mexico, with over 14,500 employees. At Auna, we implement a people-centered, comprehensive healthcare model — the most important pillar of our mission. **Our Benefits** ----------------------- * Health insurance * Training programs and courses * Wellness activities * Meal subsidy * Product discounts