Reservation Team Leader

Description

Job Summary: A results-oriented professional with experience leading reservation teams, overseeing quotation quality and optimizing response times. Key Highlights: 1. Lead and coordinate the Reservation Executives team 2. Validate and audit quotations and itineraries to ensure accuracy 3. Negotiate with suppliers to obtain competitive rates **What We Are Looking For:** A professional experienced in **leading reservation teams**, results-driven, capable of supervising quotation quality, optimizing response times, and strengthening relationships with strategic suppliers—ensuring an excellent experience for our customers. **Your Key Responsibilities:** ✓ **Lead and coordinate** the Reservation Executives team, distributing workload and ensuring achievement of departmental objectives. ✓ **Validate and audit** quotations and itineraries before sending them to clients, guaranteeing clear, accurate, and error-free information. ✓ **Monitor response times**, ensuring adherence to service standards for direct clients and travel agencies. ✓ **Negotiate with hotels, transportation providers, and tour operators**, securing competitive rates and benefits for the company. ✓ **Train and support** the team on costing processes, itinerary preparation, internal systems, and commercial best practices. ✓ **Manage complex incidents**, providing timely solutions for last-minute changes, special requests, or critical situations involving suppliers. Salary: S/.3,000.00 \- S/.3,200.00 per month Work Location: On-site employment