Collections Supervisor

Description

Job Summary: We are seeking a collections leader to optimize operations, implement improvements, and ensure achievement of key performance indicators within a growing educational company. Key Highlights: 1. Key leadership role managing collections teams 2. Career progression opportunities and continuous training 3. Positive work environment and job stability Do you have experience leading collections teams and are passionate about delivering results? This is your opportunity to take on a key role in a growing company. **ABOUT US** At **CEPAL INTERNATIONAL**, we have over 20 years of experience in the education sector, delivering training and specialization programs. We are strategic partners of a major business group and seek to strengthen our collections department with a leadership-oriented, analytical, and results-driven professional. **WHAT WE SEEK** A professional who not only supervises but also optimizes collections management, implements improvements, and ensures achievement of departmental collections KPIs. **REQUIREMENTS** * Bachelor's degree in Business Administration, Economics, or related fields. * Minimum 2 years of experience leading collections teams (mandatory). * Experience in portfolio recovery and management of overdue collections. * Proficiency in collections management metrics (KPIs) and performance analysis. * Knowledge of effective collections strategies. * Familiarity with legal regulations governing collections (preferred). * Intermediate or advanced Excel skills. **RESPONSIBILITIES** * Lead and supervise the collections team. * Ensure monthly achievement of the collections forecast. * Design and implement strategies to improve collection timing. * Monitor key metrics (contactability, payment dates, effectiveness, overdue collections). * Prepare reports and propose improvements to Management. * Prepare entity-specific spreadsheets and track progress to ensure collections. * Train and motivate the team to maximize results. **KEY COMPETENCIES** * Leadership and team management * Effective communication and negotiation * Results orientation * Analytical ability * Stress tolerance and conflict management * Empathy and ability to motivate teams **WHAT WE OFFER** * Fixed salary (S/.2,000\) \+ bonuses for achieving objectives. * Career progression opportunities * Continuous training * Positive work environment * Job stability **CONDITIONS** * Work modality: 100% in-person * Location: Lince * Working hours: Monday–Friday: 8:00 a.m. – 6:00 p.m. **/** Saturdays: 9:00 a.m. – 12:00 p.m. Employment type: Full-time Salary: Up to S/.2,000\.00 per month Workplace: On-site employment