Call Center Executive / Full Time / Immediate Availability

Description

Job Summary: We are seeking a Call Center Advisor for customer service, handling inquiries and complaints via phone, WhatsApp, and email, with opportunities for professional development. Key Highlights: 1. Opportunity to grow within a solid and expanding company 2. Pleasant work environment 3. Corporate benefits with discounts at Group Intercorp companies Sip, a prestigious company belonging to Group Intercorp, is currently looking for a committed individual with a desire for professional growth to fill the position of: CALL CENTER ADVISOR – Customer Service Rotating schedule every 2 months – Monthly schedule will be announced during the last week of each month. Work six days per week (8-hour shift + 1-hour break) + one rest day. 1–2 weeks of paid training from 9 a.m. to 6 p.m.; payroll starts on Day 1. On-site work in San Borja – In front of La Cultura train station. Requirements: Availability to work on-site Completed technical studies and/or incomplete university studies Customer service experience in contact centers Responsibilities: Handling inquiries/complaints via telephone Handling inquiries/complaints via WhatsApp Handling inquiries/complaints via email / complaint book Back-office tasks for case resolution Benefits: Direct payroll registration with all statutory benefits. Pleasant work environment. Salary above market average + variable compensation Opportunity to grow within a solid and expanding company. Corporate benefits with discounts at over 35 Group Intercorp companies (Bembos, Popeyes, Plaza Vea, Promart, Oechsle, Cineplanet, Mifarma, Inkafarma, UTP, Zegel Ipae, etc). EPS health insurance with 80% coverage · We are committed to equal opportunity. All applicants will be considered without regard to ethnic origin, gender, age, marital status, sexual orientation, religion, nationality, or economic condition.-Requirements- Minimum education: Secondary education years of experience Keywords: director, management, governance, regency, executive, managing, executive, callcenter, teleoperator, telephone operator, telephonist, telephonic