




Job Summary: We are seeking a Telephone Collections Operator to manage assigned portfolios, negotiate payments, and secure payment commitments, with a strong focus on results and goal achievement. Key Highlights: 1. Commitment to individual and team goals and objectives 2. Positive work environment and career growth path 3. Negotiation skills and results-oriented mindset TELEPHONE COLLECTIONS OPERATOR – CHARGED-OFF / DELINQUENT PORTFOLIO We are a call center specialized in telephone-based collections and are currently seeking experienced Telephone Collections Operators who are results-driven and committed to meeting targets. What We Are Looking For: - Completed secondary education. - Minimum 6 months of experience in telephone collections. - Prior experience with Esika, Unique, or similar portfolios is mandatory. - Basic Excel proficiency. - Strong communication skills, negotiation ability, and results-oriented mindset. - Ability to handle pressure and commitment to achieving goals. Main Responsibilities: - Manage assigned portfolio via telephone calls. - Negotiate and secure effective payment commitments. - Follow up until payment is fulfilled. - Record and report daily collection activities. - Achieve individual and team objectives. What We Offer: - Base salary + UNLIMITED bonuses for target achievement - Fixed schedule: Monday to Friday, 8:00 a.m. to 6:30 p.m. - Rest on Saturdays, Sundays, and holidays - Remote work option (subject to performance) - Positive work environment and career growth path Important: Only candidates with prior telephone collections experience will be considered.-Requirements- Minimum education: Secondary Education 1 year of experience Age: between 25 and 57 years Knowledge: Collections Keywords: operator, operative, operator, collection, payment, collection
