Claims Advisor

Description

Job Summary: We are seeking a Claims Advisor to efficiently manage complaints and claims, delivering courteous service and advisory support to customers at a transportation company. Key Responsibilities: 1. Effective handling of customer complaints and claims 2. Providing customer advisory services through various channels 3. Managing demanding customers and oral/written communication Apply now and join the SHALOM family! We are a company specializing in nationwide cargo and parcel transportation; currently seeking a FULL-TIME Claims Advisor for La Victoria. Requirements Graduates or students majoring in Communication Sciences, Law, or related fields Minimum 6 months of experience (preferred) Proficiency in computer applications and Microsoft Office (intermediate level – preferred) Experience managing demanding customers Strong oral and written communication skills Availability for FULL-TIME on-site work Responsibilities Provide courteous service to all customers Effectively and efficiently handle complaints and claims Respond to customer complaint letters (standard or notarized) Respond to complaints or claims submitted in the Complaints Book Provide advisory support to customers for telephone and/or virtual inquiries with courtesy and promptness Other duties inherent to the position or assigned by the immediate supervisor Benefits Full payroll registration from day one Life Insurance (Mandatory Law) Career advancement opportunities Excellent working environment Working hours: Mon–Sat (8 AM–5 PM / 9 AM–6 PM / 10 AM–7 PM) Salary: S/. 1130 + 400 (transportation allowance) · Apply now and become part of an industry-leading company! -Requirements- Minimum education: Technical degree years of experience Keywords: advisor, asesor