Description
Job Summary:
We are seeking a Multifunctional Customer Service Assistant with outstanding attitude to ensure an exceptional customer experience while maintaining quality standards and order in products and workspaces.
Key Responsibilities:
1. Offers excellent, charismatic, and friendly service.
2. Ensures product freshness and presentation.
3. Guarantees clean and organized workspaces.
**Are you a highly motivated individual capable of inspiring others? This Multifunctional Customer Service position is perfect for you!**
**We are White Rolling Pin Corporate, operating under the brand groups Maria Almenara \- Silvestre and Las Delicias. With over 17 years of experience, we have successfully established two business units: B2B and B2C, operating across more than 30 locations in Lima and one in the provinces (Arequipa), with our expansion plan actively underway. We employ over 750 team members.**
We are currently seeking top talent to fill the position of **Multifunctional Customer Service Assistant**.
As a **Customer Service Assistant**, your role will be to ensure the best possible customer experience through:
* Greeting and assisting customers by delivering excellent, charismatic, friendly service aligned with company standards.
* Ensuring product freshness, rotation, labeling, and presentation—both on display plates and packaging—within clean and organized workspaces.
* Setting up display cases prior to store opening.
* Recording and reporting product losses when applicable.
* Complying with the organization’s Quality Policy, Information Security Policy, and Occupational Safety and Health (OSH) regulations.
**Requirements:**
* Exceptional service attitude: being friendly, empathetic, and charismatic is essential for this role. (Mandatory)
* Completed university or technical studies (desirable but not mandatory).
* Minimum 1 year of experience in customer service (in-store) and/or as a Multifunctional Assistant in similar businesses.
* Availability to work rotating shifts.
* Schedule: Monday to Friday
**Benefits:**
* Private health insurance
* Career development path
* Training programs
* Employee referral program
* Corporate discounts
* Salary advance via internal mobile app
**Your personal data will be processed in accordance with our privacy policy.**
**(https://www.mariaalmenara.pe/politica\-de\-privacidad).**
Employment Type: Full-time, Part-time
Salary: S/.600\.00 \- S/.800\.00 per month
Application Questions:
* In which district do you currently reside? Please provide a reference.
* Are you currently studying? Please indicate your schedule.
* Please provide a mobile phone number for contact.
* Are you available to work full-time or part-time?
* Do you have experience in multifunctional customer service? For how long?
* Are you available to work at Mall del Sur?
Work Location: On-site employment