Sector Specialist – Customer Service

Description

Job Summary: We are seeking an Import Sector Specialist with experience in foreign trade to coordinate, review, and manage import documentation and processes, ensuring timely customs clearance and operational control. Key Highlights: 1. Join a leading company in the customs and logistics sector 2. Experience in import and foreign trade operations 3. End-to-end coordination and management of customs and logistics processes Join Our Team We are looking for an Import Sector Specialist If you have experience in import operations and are passionate about the world of foreign trade, this is your opportunity to join a leading company in the customs and logistics sector. What We Are Looking For * Graduate or current student of Foreign Trade, International Business, or Administration (technical or university level) * Solid knowledge of import documentation and current customs regulations * Intermediate English proficiency preferred * Proficiency in Office 365: Excel, Outlook, Word * Minimum 2 years of experience in customs agencies within import-related areas * Organizational skills, attention to detail, effective communication, and operational responsibility Your Responsibilities * Coordinate with clients on scheduling and required documentation for correct numbering and customs clearance of definitive, temporary, and other types of import DAPs (Customs Entry Forms) * Review, validate, and consolidate import documentation including invoices, BLs, AWBs, packing lists, insurance certificates, etc. * Track the status of DAPs with Customs (SUNAT), ensuring timely submission and clearance * Manage virtual cargo releases and coordinate with terminals, warehouses, and systems such as APM, DPW, etc., for timely release * Manage VUCE (Single Window for Foreign Trade) and sectoral permits (DIGESA, SENASA, MTC), including technical inquiries and authorizations * End-to-end operational tracking—from numbering through lifting, withdrawal, and final cargo delivery * Coordinate logistics with shipping lines, temporary warehouses, terminals, and internal departments * Control operational costs and billing, including validation of additional expenses and file closure * Maintain communication with liquidators, operations teams, and clients * Support corrections, special numbering requests, post-clearance incidents, and inquiries * Prepare reports for the department head Work Location Bellavista, Callao Minimum Education: Technical or University Degree Experience: 2 years. -Requirements- Minimum Education: University Degree 2 years of experience Languages: Spanish Age: Between 25 and 40 years Knowledge Areas: Communication, Team Management, Foreign Trade, Personnel Management, Imports, English, International Business Keywords: care, costumer, cliente