Description
Job Summary:
Operations Manager responsible for leading and optimizing comprehensive security operations, ensuring efficiency, profitability, and service quality through strategic management.
Key Highlights:
1. Lead and optimize operations in the comprehensive security sector.
2. Strategic management of processes, resources, and work teams.
3. Focus on efficiency, profitability, and service quality.
**A leading company in the comprehensive security sector** is seeking an **Operations Manager**, who will be responsible for leading and optimizing the organization's operations, ensuring efficiency, profitability, and service quality through strategic management of processes, resources, and work teams.
**REQUIREMENTS:**
* University degree in Administration, Industrial Engineering, Business Engineering, Safety Engineering, or related fields.
* Preferably retired Naval Officer (Peruvian Navy).
* MBA or Master’s degree in Administration, Business Management, or Operations Management is desirable.
* Minimum **8 years** of experience leading operations in comprehensive security, private security, or specialized service companies.
* Experience in operations management, budget administration, performance indicators (KPIs), and continuous improvement.
* Experience leading multidisciplinary teams and managing strategic clients.
* Knowledge of Integrated Management Systems (ISO 9001, ISO 45001, and ISO 37001\).
* Intermediate-level proficiency in Microsoft Office.
* Willingness to travel.
**WORKING CONDITIONS:**
* Competitive market-based salary
* Formal employment: General Regime from day one
* Work modality: On-site
* Working hours: Monday to Friday
* Work location: Santiago de Surco
**KEY RESPONSIBILITIES:**
* Lead the planning and execution of the company’s operational strategy.
* Monitor operational performance using management indicators (KPIs), ensuring efficiency, profitability, and service quality.
* Implement continuous improvement strategies and process optimization.
* Manage the operational budget, controlling costs and outcomes.
* Ensure compliance with internal policies, legal regulations, and Integrated Management Systems.
* Lead and develop high-performing work teams.
* Strengthen client relationships, ensuring contract fulfillment and service satisfaction.
* Identify growth opportunities and new business ventures contributing to organizational development.
Salary: S/.10,000\.00 \- S/.13,000\.00 per month
Application Questions:
* 1\. Do you have experience leading operations in comprehensive security, private security, or specialized service companies? Please specify years of experience.
* 2\. Have you held positions such as Operations Manager, Operations Head, Senior Supervisor, or similar? Please indicate your position, years of experience, and number of personnel supervised.
* 3\. Briefly describe your experience managing performance indicators (KPIs), operational budgets, process improvement, and client relations.
* 4\. What are your salary expectations?
* 5\. Please provide your current DNI number and mobile phone number for contact during the selection process.
Work location: On-site employment