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Job Summary: We are seeking a Level One NOC/SOC Operator for technical support, incident detection, proactive monitoring, and internal collaboration on technical solutions. Key Highlights: 1. Corporate customer technical support and assistance 2. Proactive monitoring of services and networks 3. Collaboration with internal teams and technical advisory Hello! We are currently looking for new talent! You are invited to join our team as: **NOC/SOC Operator Level One** **Requirements:** * University graduate or technical degree in Electronic Engineering, Systems Engineering, Telecommunications, or related fields. **(Mandatory: GRADUATE or BACHELOR'S DEGREE)** * 1 year of experience as a NOC/SOC operator. **(PREFERRED)** * Minimum 1 year of experience handling incidents, service requests, and monitoring network and security platforms. **Responsibilities:** * Providing technical support and assistance to corporate customers * Detecting and diagnosing large-scale incidents * Analyzing case recurrence — optimizing services * Proactively monitoring services, performance, and network, server, and application alerts * Collaborating with other internal teams and advising commercial departments on technical solutions * Following instructions from immediate supervisor * Supporting project implementation **Knowledge Requirements:** · Networking knowledge — CCNA certification **(PREFERRED)** · Security equipment knowledge — firewall certification **(PREFERRED)** · Cybersecurity and ethical hacking knowledge **(PREFERRED)** · Monitoring tools: SNMP / NETFLOW Please send your updated CV to unete@vliiv.com Employment Type: Full-time, Permanent Salary: S/.1,300.00 \- S/.1,500.00 per month Application Questions: * Please indicate your date of birth and current place of residence (district where you live). * Have you held any other customer service positions (not necessarily technology-related)? Please describe. * Are you available to work in Magdalena or San Isidro? Work Location: On-site employment
