IT Infrastructure Operator - Night Shift

Description

Job Summary: We are seeking a Night Shift IT Infrastructure Operator to ensure operational continuity and availability of critical services through monitoring, incident response, and coordination. Key Highlights: 1. Ensure the operational continuity of the technology platform. 2. Be part of a team focused on continuous improvement and operational excellence. 3. Opportunity for professional learning and development in a collaborative environment. We are looking for an IT Infrastructure Operator to ensure the operational continuity of our technology platform during the night shift. You will be responsible for monitoring servers, services, databases, and infrastructure; responding to incidents; executing operational tasks; and coordinating timely escalations to guarantee the availability of business-critical services. You will work collaboratively with Infrastructure, Support, Development, QA, Cybersecurity teams, and technology vendors, participating in monitoring activities, technical validations, maintenance execution, backup management, and operational documentation. If you are passionate about infrastructure operations, incident analysis, and technological service stability, this is an excellent opportunity to join a team committed to continuous improvement and operational excellence. **Work Mode:** On-site. **Schedule:** Night shift (11:00 p.m. to 7:00 a.m.). MyApps is a company specialized in custom software development, tailored to each client's specific needs. Our focus is on creating solutions that optimize processes, increase productivity, and generate value for businesses. We have a technical team that supports our clients from analysis through final project implementation. Requirements Minimum 2 years of experience in IT infrastructure administration, NOC, infrastructure support, or similar roles. Technical graduate, bachelor's degree, or professional in Systems Engineering, Networks and Communications, Computer Science, or related fields. Experience in monitoring servers, services, operating systems, and databases. Experience in handling and escalating infrastructure incidents. Knowledge of Windows Server (IIS, DNS, Active Directory) and Linux (Ubuntu or other distributions). Experience with virtualization tools (VMware) and monitoring tools (PRTG or similar). Knowledge of Docker and automation via scripting (PowerShell, Bash, or similar). Basic knowledge of SQL Server and MySQL databases. Knowledge of backup administration and information recovery. Knowledge of networking, DNS, SSL certificates, Microsoft 365, and cloud platforms (AWS, Azure, or Google Cloud). **Preferred qualifications include:** Knowledge of cybersecurity (Firewall, WAF, ISO 27001\). ITIL certification or knowledge. Technical English. Programming knowledge and CI/CD processes. Experience in the Telecommunications sector. Experience working night shifts. **Competencies:** Responsibility and commitment. Analytical ability and technical judgment. Organization and attention to detail. Effective communication and teamwork. Proactivity and ability to resolve incidents promptly. Benefits If you are passionate about directly contributing to a challenging business and having your work impact our customers' satisfaction, this role is for you. Let’s go all in! **We offer:** Opportunity for professional learning and development. A collaborative and dynamic work environment. Training in project management and digital tools.