Job Summary: Craft Perú is seeking high-potential individuals eager to learn and develop professionally in the logistics sector within an international and multicultural environment. Key Highlights: 1. Professional development in an international and multicultural environment 2. Continuous learning and professional growth in multimodal logistics 3. Promotes innovation, humanity, and collaboration At Craft Perú, we hire high-potential individuals who are eager to learn and develop professionally in the logistics sector. We are a global NVOCC, offering you the opportunity to build your career in an international and multicultural environment. We foster continuous learning and professional growth, equipping you with the necessary tools to take on new challenges and establish yourself as a specialist in multimodal logistics. **Responsibilities** * Monitor shipments comprehensively from origin through departure from the final transshipment port and/or arrival at destination, promptly updating customers on their cargo status. * Clearly and timely communicate changes, progress updates, and contingencies to customers and involved parties. * Identify and resolve issues promptly, ensuring service continuity. * Professionally address customer requests, inquiries, and queries—including those related to cargo, timelines, rates, etc.—within established timeframes. * Manage difficult situations or emotionally demanding customers while maintaining a professional, solution-oriented attitude. **Requirements & Qualifications** * University graduate or current student in International Business Administration and/or International Trade. * Minimum of 6 months’ experience in Customer Service. * Intermediate/Advanced English proficiency. * Intermediate Excel skills. **Competencies**: * Highly committed professional. * Resilience and proactive self-control. * Analytical ability. * Proactivity and ability to manage critical situations. Results orientation. * **Additional Information** What we offer: * Meal allowance starting from the fourth month, with annual incremental increases per company policy. * Access to a discount platform for education and leisure establishments. * Psychological counseling services and wellness programs. * Occupational medical monitoring. * Birthday leave. At Craft, we believe no one reaches great heights alone—and every new journey begins with someone willing to take the first step. That’s why, more than talents, we seek explorers. People driven by curiosity, courage, and purpose—who see change as fertile ground and challenges as maps yet to be drawn. Here, each vacancy is more than just a role—it’s a bold journey, an invitation to join something alive and constantly evolving. We are a space where innovation, humanity, and collaboration intertwine daily. Being a Crafter means knowing we’ve only just begun—and that the next step could be even more transformative. Craft **Explore New Journeys**
María García
Indeed · HR
María García
Indeed · HR
