Customer Service Advisor

Description

Job Summary: We are seeking Customer Service Advisors to provide guidance to customers and manage requests, incidents, and complaints while maintaining high service quality standards. Key Highlights: 1. Customer service and guidance for Spanish-speaking customers 2. Handling requests, incidents, and complaints 3. Maintaining high standards of service quality **CUSTOMER SERVICE ADVISOR – MONDAY TO FRIDAY!** **AL. PLUSTELCOM** is growing and looking to hire **Customer Service Advisors** for our Call Center team. If you have experience in **collections, customer service, or complaint handling**, enjoy communicating with people, and seek an opportunity offering a **fixed salary + unlimited commissions + bonuses**, this role is for you! **WHAT WILL BE YOUR RESPONSIBILITY?** As a **Customer Service Advisor**, your primary responsibility will be to provide service and guidance to **Spanish-speaking customers**, delivering a clear, courteous, and efficient customer experience. Your main duties will include: * Answering customer calls. * Providing guidance and solutions to their inquiries. * Managing requests, incidents, and complaints. * Accurately recording information from each interaction. * Meeting team-established goals. * Maintaining high standards of service quality. **WHAT DO WE OFFER?** **Here, your effort is rewarded!** * **Fixed salary: S/ 1,200** * **Unlimited commissions** * **Additional bonuses and incentives** * **Formal employment registration** * **Training** * **Fixed schedule: Monday to Friday** * **100% on-site work** * **Office located in Lince** * **No weekend work (Saturdays or Sundays)!** * **Immediate hiring** * **20 vacancies available** **WHO ARE WE LOOKING FOR?** We seek candidates who possess: * **Completed secondary education.** * Experience in **collections, customer service, or complaint handling**. * Strong verbal communication skills. * Customer orientation and ability to resolve inquiries. * A positive attitude, responsibility, and commitment. * Availability to work on-site in **Lince**. **There is no age limit.** We primarily value your experience, attitude, and motivation to grow. **SCHEDULE** **Monday to Friday, 8:00 a.m. to 3:00 p.m.** Includes **30-minute lunch break**. **WORK MODE: On-site – Lince, Lima** **WE HAVE 20 VACANCIES!** If you’re seeking stable employment, want to earn **unlimited commissions**, and prefer working **Monday to Friday**, this could be your opportunity. **APPLY IMMEDIATELY** Send your CV and participate in our **in-person interview process**. **AL. PLUSTELCOM** **Your talent, our connection.** **WhatsApp: 912 302 566** Salary: S/.1,200\.00 \- S/.1,800\.00 per month Workplace: On-site employment