Description
Position Summary:
We are seeking a Customer Service Executive to appraise jewelry and pledged items, efficiently serve customers, promote credit options, and manage pawn loans.
Key Responsibilities:
1. Appraise jewelry and pledged items.
2. Efficiently serve customers and the general public.
3. Promote credit options and manage pawn loans.
INVERSIONES KIMER has over 30 years of market presence and operates 18 branches; we are currently seeking a CUSTOMER SERVICE EXECUTIVE for our SANTIAGO DE SURCO branch.
**RESPONSIBILITIES:**
* Accurately carry out the appraisal process for pledged jewelry, evaluate and appraise pledged electronic items offered by customers as collateral according to company standards, and assess vehicle-backed credit.
* Efficiently serve customers and the general public, and process various requested transactions.
* Proactively promote and clarify available credit options, addressing inquiries with a sales-oriented and proactive attitude.
* Manage the promotion, evaluation, disbursement, monitoring, and recovery of pawn loans.
* Support achievement of the branch's commercial targets across all products and/or services, in accordance with company guidelines, policies, and procedures.
Employment Type: Full-time
Salary: S/.1,350.00 - S/.1,500.00 per month
Work Location: On-site employment