HOTEL RECEPTIONIST

Description

Job Summary: Hotel Kingdom is seeking a receptionist to manage check-ins, reservations, customer service, and uphold the establishment's image, requiring strong communication and problem-solving skills. Key Highlights: 1. Key role in guest service and satisfaction. 2. Opportunity for professional development and growth. 3. Dynamic environment focused on excellence. **Hotel Kingdom is looking to incorporate into its human talent team a graduate of a technical or university program in Hospitality and Tourism or related fields, with one (01) year of experience performing RECEPTIONIST duties.** **SKILLS:** Planning ability Schedule flexibility Professional cleanliness Leadership and management **REQUIREMENTS:** Excellent communication skills, experience, problem-solving ability, and conflict mediation skills, as well as intermediate English proficiency. Friendly personality with an excellent sense of humor, agility, and precision. Proficiency in another language, especially English, both spoken and written. Work experience in the industry. Customer service knowledge and office management procedures, including basic accounting. Proficiency in Word and Excel. Familiarity with the Shiol system. **RESPONSIBILITIES:** Perform CHECK\-IN and CHECK\-OUT registrations; prepare guest bills, including additional charges for issuing invoices / payment receipts, whether for individuals or groups. Manage room reservations and cancellations made via telephone, OTAs, or email. Verify the booking channel used by the guest—direct booking, travel agency, corporate, etc.—record it in the register, and apply the corresponding rate. Maintain up-to-date reports on occupied, vacant, and out-of-order rooms, ensuring accuracy and reliability. Uphold the establishment’s public image. Hotel receptionists reflect the hotel’s public image and ensure guests feel well attended. Provide tourist information about local attractions and points of interest. Handle guest suggestions and complaints at the hotel. Cash reconciliation. Maintain control of the reservation map. **WE OFFER:** * **MYPE payroll (50%)** * **Salary \+ bonus \+ meals** * **Career path.** * **Workshops and training sessions.** Employment type: Full-time Salary: S/.1,130\.00 \- S/.1,400\.00 per month Work location: On-site employment Apply with us or send your CV via our WhatsApp at 989399567 Employment type: Full-time, Permanent Salary: S/.1,130\.00 \- S/.1,400\.00 per month Work location: On-site employment