International Trade Assistant - Operations

Description

Position Summary: We are seeking a professional to manage import/export shipments, provide personalized customer service, and coordinate operations for continuous improvement. Key Responsibilities: 1. Manages import/export shipments and coordinates operations. 2. Provides personalized customer service and handles assigned accounts. 3. Coordinates interdepartmental efforts to ensure proper shipment handling. We are looking for a professional to join our team who meets the following requirements: Graduate in International Business Administration (University degree) MS Office – Intermediate Excel Knowledge of freight forwarding. Intermediate spoken and written English proficiency. Desirable: 5 years of experience in similar positions. Responsibilities: Tracking and monitoring customer air/maritime import/export shipments. Providing personalized customer service. Coordinating with the assigned sales executive and reporting on assigned account management and continuous process improvement. Supporting the sales department in maintaining assigned accounts and reporting any operational discrepancies. Entering information into the system. Coordinating with Operations – FWD and other departments (if necessary) to ensure proper shipment handling. Managing air and maritime transmissions, coordinating with local carriers, processing visa approvals, managing warehouse pickups from air and maritime warehouses, and handling settlements. Verifying rates and profits for each assigned shipment to ensure accurate file closure. Taking responsibility and demonstrating commitment to company policies. Other duties assigned to the position. Employment Type: Full-time Employment Type: Full-time, Permanent Salary: S/.4,000.00 - S/.6,000.00 per month Application Questions: * How many years of experience do you have in Customer Service roles at freight forwarders or customs agencies? * Are you available to start immediately, or are you currently employed? (Please indicate the company name.) * Please state your salary expectations (gross remuneration). * Do you hold an academic degree in International Business Administration, International Business, or Foreign Trade? (Please specify your academic degree.) * How many shipments have you handled per month? * Have you handled LCL, FCL, and your own consolidations? * Which types of carriers have you worked with? Work Location: On-site employment