Customer Technical Service Advisor

Description

Job Summary: We are seeking a Customer Technical Service Manager to handle service requests, assign service orders, and ensure compliance with established procedures at a fiber-optic internet company. Key Highlights: 1. Belonging to a prestigious organization expanding nationwide 2. Career path and networking opportunities 3. Excellent work environment and corporate benefits Our client, a leading Peruvian company expanding nationwide and specializing in fiber-optic internet services, has entrusted us with the search for a **Customer Technical Service Manager** for its **San Miguel** office. What are the main responsibilities? * Manage technical service requests. * Assign service orders and coordinate with technical staff as required. * Ensure compliance with company-established procedures. What are we looking for? * Currently pursuing, incomplete, or completed higher education in Networking, Telecommunications, Electronics, Systems, or related fields. * Six months of experience in similar positions. * Intermediate-level MS Office proficiency and familiarity with management applications. * A leadership-oriented, communicative, service-minded, dynamic, organized, and collaborative individual. What are the employment conditions? * Full payroll registration with all statutory benefits. * Workplace located in an office in San Miguel. * Working hours from Monday to Saturday, 09:00 to 18:00. * Competitive salary \+ bonuses. What benefits do we offer? * Excellent work environment. * Access to various corporate benefits. * Opportunity to join a prestigious organization with significant nationwide expansion goals, a defined career path, and networking opportunities. Employment Type: Full-time Salary: Starting from S/.1,380\.00 per month Work Location: On-site employment